Frequently Asked Questions

Why do we need a wedding coordinator?
I forgot a terribly important detail, and my event is this week. Can you help me?
What areas will you cover for events?
What Have Others Said about Cloud Nove Events?
What is required for booking your services?
When is final payment due?
What forms of payment are accepted?
Do you have a cancellation policy?

Why do we need a wedding coordinator?

Your venue may provide a Bridal Attendant or Banquet Manager. These qualified individuals are responsible for making sure your time at the venue runs smoothly.

Cloud Nove Events, as your wedding coordinator, can guide you graciously through the entire planning process, and help make sure your entire vision for your big day becomes reality. We will serve as YOUR point person for the day, so you will be able to relax, share this wonderful time with family and friends, and feel confident that we are taking care of all the details.

I forgot a terribly important detail, and my event is this week. Can you help me?

Of course! With a wide network of experienced vendors and contacts, we will do our best to accommodate unexpected changes or additions to your event. Cloud Nove Events may also be available on short notice for day-of-coordination services. Please contact us to find out if we have staff who can assist you on the day of your event.

What areas will you cover for events?

Cloud Nove Events is based on the South Shore of Long Island and plans events throughout New York City's five boroughs and Long Island.

What have others said about Cloud Nove Events?

Please visit our Celebrations page for testimonials and pictures from past clients.

What is required for booking your services?

We require a signed letter of agreement and a non-refundable $250 first payment to book our Day of Coordination Services and a 25% non-refundable deposit to book our Full or Partial Planning Package.

When is final payment due?

Final payment is due 7 days before your event.

What forms of payment are accepted?

We accept personal checks, bank/certified checks, and Paypal.

Do you have a cancellation policy?

First payments are not refundable. However, any future payments made towards services are fully refundable up to two months prior to your event with written notice.